Refund policy

Return Policy

We want to make sure you are happy with your purchase. If for some reason we didn’t live up to your expectations we will do our best to make it better.

We offer free returns within 30 days of purchase. You can return your product for a different product or a refund to the original payment method.

Please note the following exceptions to our return and refund policy:
Discounted items are final and cannot be returned or exchanged.
Returned items must have tags still on and be returned in original packing.
Returned items must have no visible signs of wear or use.
To initiate a return, please message us through our Contact Us page https://astirgirl.com/pages/contact. Please include your order number in the comments section.

Additional Information:

Original shipping charges, duties and taxes are non-refundable and charges for returned items are the responsibility of the customer.

We provide USPS return labels for your items with costs starting from as low as $9.99. Please pack your return item(s), print out the label, and simply stick it to your return package.
Please note the return label is only valid for 21 days after the approval of our Customer Support Team.

For any additional questions or concerns, please message us through our Contact Us page https://astirgirl.com/pages/contact and we will respond within 48 hours.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at astir@astirgirl.com.